Psychometric tests are lists of questions, often in a paper booklet if you take them on the assessment day or on-line if you are asked to do them from home in advance.
You may need to re-take on-line tests you have done at home on the assessment day as well to prevent cheating.
These questions are designed to test specific aptitudes. A test may be looking at your numerical skills (basic maths); verbal reasoning (your ability to think through and evaluate written statements); spatial reasoning (how you understand and mentally manipulate shapes).
You can check out these resources for more info and practice questions on ability testing-
Other types of psychometric test explore personality e.g. what your preferences, motivations are character choices may be. There isn’t a right or wrong element to this sort of test, your answers will simply give your assessors more of an insight into the sort of person you are.
‘Psychometric’ is the word used to describe tests which are scientific- it means the results will be an accurate reflection of your abilities. They are usually multiple choice so it’s important to have a go even if you aren’t sure of the answer. You will often have a set amount of time to complete them, and may run out of time before you have finished. Although this isn’t usually anything to worry about it is best to try to finish if you can. Personality tests probably won’t have a set time scale but you may be advised to try to work through the questions quickly and that the test should take around 40 minutes or so.
A Situational Judgement test, or SJT, is a multiple choice test which will look at how well your skills and the sort of decision you might make match what the organisation is looking for. Each question will have a statement for you to read through. Then you need to decide which of the four options you will be provided with is the one you think is the best course of action.
This sort of test might be called a ‘behavioural screening questionnaire’ or ‘judgement test’. Sometimes you will be asked to complete an on-line version before the assessment day. The results may be part of the screening process; to be invited to the next part of the selection process you need to pass this test. It can be useful to get some practice in before the real test
These types of tests ask you to use your judgement to decide which course of action is best, given the set of circumstances described. It’s a useful test to help the organisation work out how naturally suited you are to the role of cabin crew, even before you have had any training.
Example SJT Question
Please read the scenario and decide which of the options presented would be the course of action you would be most likely to take.
You are a member of a very busy team. You have been unofficially warned by a friend in the training department that some teams will need to take on extra duties due to the introduction of new safety regulations.
a) Explain to your friend that your team should not be picked because it is already very busy
b) Wait and see, hopefully you won’t be chosen for more work
c) Keep an eye out for how you can do things more efficiently in case you need to free up some time
d) Tell your manager that new safety procedures are going to have a big impact on the way the team will work
The correct answer is c). You can find out why, and take more practice questions on our Cabin Crew Selection Training Day
Differences to your answer selection
For this example there is one right answer which you would need to pick. Some variations on this test mean that you would rank all four statements in order of preference, with 1 being your top choice and 4 being your least preferred course of action. Or you might only be required to pick your most and least likely choice. In any event, the test instructions will explain clearly what you have to do.
Why so important?
This type of test is important if it is used as part of the early applicant screening because you need to pass it in order to be invited to the next assessment stage. We cover more about how you can pass these tests in our Cabin Crew Selection Training Day
- Think about what makes good cabin crew- this is the context for the questions and your answers
- Give some quick thought to what might happen as a result of the option you might choose, sometimes later consequences might make it less appealing
- Try not to over-think it too much, go with your instincts as this will be the answer which is most true to you
- Read each question a couple of times- it can be easy to get the wrong end of the stick if you are rushing
- Try to get some practice of this type of test in advance, it can help you be prepared
Next Page: Making yourself stand out
There are hundreds of very suitable applicants for every air crew job, so what can you do to make yourself special? There are a few opportunities available to you…